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COVID-19 Update

Dog with surgical mask


In light of the recent issues with the COVID-19, we would like to update you about some of the measures we are taking to keep you, our staff and the community safe.

Focus on our cleanliness:

We are still open and operating our regular hours and we have implemented an increased disinfection policy for all high-touch areas which include door handles, counters, chairs, pay pads. We have implemented the following :

* Follow a strict hand washing protocol using anti-bacterial liquid before, during and after every treatment
* Use medical-grade disinfectant to wipe down all surfaces and equipment in exam rooms between every patient
* Sanitize and clean surfaces in our common areas on a regular basis.

In order to enhance a safe environment, we will only take Credit cards, Visa Debit through Paypal, or E-transfers as forms of payments. 

Serving you:

We will continue to serve you in many ways. We are open as usual for appointments (pet exams, Vaccinations, Diagnostics, etc.), dentistry and surgeries. 

Food Orders:
We would also encourage the use of MyVetstore for purchases of products and food. We offer up to 3000 items online (toys, food, beds, etc) and free shipping for orders over 50$. We would be happy to assist you if needed in processing your next order.

Medication:
If your pet required medication, we can make arrangements in order to ship it to your home. Contact us by phone (416-762-5558), live chat or email reception@janeanimalhospital.ca for more information.

Emergencies:
 If you have an emergency, come to our clinic right away or contact us so we can help.

Valet Service:
We are offering pet pick up and food delivery to your car. Appointments and Follow-ups can now be done Via Telemedicine (Video Conference, Chat or phone) in the comfort of your home. Call us for more details. 

After Hours Pet Nurse services:
When our clinic is closed,  a highly qualified team of Registered Veterinary Technician will answer phone calls,  assess your needs and guide you to your next steps and set an appointment for the next day.

Finally, if you have traveled outside of Canada in the last 14 days or are experiencing flu-like symptoms, we suggest you to have someone else bring us your pet to our hospital.

We’re continuing to monitor developments closely and are following the guidance of public health authorities. As the situation changes, we’ll change with them and keep you informed.


Schedule an Appointment Today!

Office Hours

Our Regular Schedule

Monday:

8:30 am-9:00 pm

Tuesday:

8:30 am-9:00 pm

Wednesday:

8:30 am-9:00 pm

Thursday:

8:30 am-9:00 pm

Friday:

8:30 am-9:00 pm

Saturday:

9:00 am-5:00 pm

Sunday:

Closed

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